Telephone counselling training dates and fees

The five taught modules will be held on the dates below. Pre-course one to ones and counselling skills practice sessions will be arranged individually.

A minimum number of four participants are required for each course. Additional dates may be added according to demand – please feel free to enquire.


March - April 2016 
Thursday 6.30pm - 8pm
March 3, 10, 17, 31 April 7 (there will not be a training module on 24 March - Easter weekend)

June - July  2016 
Wednesday 6.30pm - 8pm
15, 22, 29 June and 6, 13 July
October/November 2016
Thursday 6.30pm – 8pm
6, 13, 20, 27 October and 10 November
(please note, there will be no training module on 3 October)


January/February 2017

Thursday 12noon – 1.30pm

12, 19, 26 January and 2, 16 February

(please note, there will be no training module on 9 February)

September/October 2017 

Thursday 7pm – 8.30pm
7, 14, 21, 28 September and 5 October 
Additional dates will be added throughout the year. Please enquire.

Cost £240.00
Please note that fee excludes the cost of your telephone calls to access the five training modules (7.5 hours in total) which are delivered via a  teleconference telephone line. This means that you will be dialling into a secure 0844 number which will be itemised on your telephone bill. Calls to this number will be charged at your local rate which is typically 5.8p per minute, depending on your telecoms provider. To be sure of exact charges, please check with your network provider and find out whether any access charges will apply. At 5.8p per minute, all five training modules will cost £26.10 +VAT and if applicable, your phone company’s access charge. Please note that if you call from a mobile phone the cost will be considerably more. Call rates can vary substantially between providers. If you would like to check your call rate, contact your telephone network operator to confirm the exact rate you will be charged when you dial the teleconference number: 0844 4 73 07 47. If you can get a better rate by ending your call before 60 minutes and dialling back in to the conference, this is absolutely fine. Remember, you don’t have any travel costs or travel time to consider! You can still receive the training if you are phoning from abroad. Please contact me for costs and further details about the international teleconferencing line.

If you will be calling from outside of the UK you can access the training modules by calling an international teleconference number. Please contact me for further details.
An Attendance Certificate showing CPD of 12 hours will be provided on completion of the course.

Please email me This email address is being protected from spambots. You need JavaScript enabled to view it. and I will send you further details and a booking form. Please phone me if you would like to discuss the course 01707 870837.

Places are limited and bookings are dealt with on a first-come, first-served basis so early booking is advised. Places are only guaranteed once payment has been received. Payment is by electronic bank transfer, Pay Pal or by cheque - details are given on the booking form.

"I was a bit unsure about telephone counselling to begin with but now I am passionate and excited about it - I can really see the benefits of working this way! Over the weeks the training modules normalised working on the phone and my anxieties about privacy and confidentiality, how to build a therapeutic relationship over the phone, how to manage silences and the like, have been resolved. I learnt a lot by practicing the core skills and the assessment session. Thank you, I had a fantastic time." Andrea Mountford, MBACP

"This was an incredibly valuable course and I enjoyed it. It covered so many aspects and tackled our fears head on in the training environment. It has helped me to reflect on how I work face to face as well. It was lovely to have contact with other counsellors too." Dawn Blackmore, MBACP (Accred)

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